Privacy Policy

Last Updated: January 2, 2026

NZIGPT is operated by Allegiance Group, located in Irvine, California, USA. We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

1. Introduction

This Privacy Policy explains how Allegiance Group ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the NZIGPT website and services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you register, we collect your name, email address, and password.
  • Payment Information: When you subscribe to a paid plan, payment details are collected and processed securely by Stripe. We do not store your full credit card number.
  • Query Data: The questions you ask and interactions with our AI chatbot and email drafter tools.
  • Communications: Any messages you send to our support team.

2.2 Information Collected Automatically

  • Usage Data: How you interact with our Service, including pages visited, features used, and time spent.
  • Device Information: Browser type, operating system, device type, and IP address.
  • Cookies: We use cookies and similar technologies to enhance your experience. See Section 7 for details.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payment processing, email service providers).
  • Legal Requirements: When required by law, subpoena, or other legal process.
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. For Free tier users, query history is cleared upon each login. Professional tier users retain their query history for the duration of their subscription. We may retain certain information as required by law or for legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential Cookies: Required for the Service to function properly (e.g., session management, authentication).
  • Analytics Cookies: Help us understand how visitors use our site (you can opt out of these).
  • Marketing Cookies: Used to deliver relevant advertisements (you can opt out of these).

You can manage your cookie preferences through the cookie settings link in our website footer or through your browser settings.

8. Your Privacy Rights (Including CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the "sale" of your personal information. We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at hello@nzigpt.com or use the "Do Not Sell My Info" link in our website footer.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our servers are located. These countries may have data protection laws different from your country. By using the Service, you consent to such transfers.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our Service may contain links to third-party websites, including Immigration New Zealand. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Allegiance Group

Irvine, California, USA

Email: hello@nzigpt.com

Website: https://allegiance.consulting

14. Additional Disclosures

14.1 AI and Data Processing

NZIGPT uses artificial intelligence to process your queries. Your questions are sent to our AI system to generate responses based on the Immigration New Zealand Operations Manual. We do not use your queries to train AI models or share them with third parties for AI training purposes.

14.2 Payment Processing

All payment processing is handled by Stripe, Inc. Your payment information is transmitted directly to Stripe and is subject to Stripe's privacy policy. We receive only limited information necessary to confirm your subscription status.

14.3 Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you in accordance with applicable laws, including notifying California residents within the timeframes required by the CCPA.